PRIVACY POLICY

Privacy and Cookies Policy for StreamUp LTD
StreamUp LTD ("we", "us" or "our") is committed to protecting and respecting your privacy. We operate the Website. When you visit the Website, you may have done so having accessed one of the following domain names:

www.streamuphosting.co.uk
www.streamup.gr
www.streamupsolutions.com
client.streamup.gr
manage.streamup.gr

By accessing any of the above domain names, you will be guided to the Website. This Privacy and Cookies Policy applies to all use of the Website, regardless of which of the above domain names you use to gain access to the Website.
We will only collect personal data where it is necessary for us to do so and where it is relevant to our dealings with you. We will only keep your personal data for as long as it is relevant to the purpose for which it was collected or for as long as we are required to keep it by law.
 

The Information We Collect


We may collect and process the following data about you:

Your title, name, date of birth, address, email address, telephone numbers, username, password, business name (if applicable) and such other contact details as we require. This includes information provided at the time of registering to use the Website.

Information that you provide by filling in forms on the Website. This includes information provided at the time of subscribing to our services or requesting further services. We may also ask you for information when you report a problem with the Website.

If you contact us, we may keep a record of that correspondence.

When you become a StreamUp LTD customer you automatically subscribe to electronic newsletter and special offer promotions. You can adjust your email preferences and/or unsubscribe from certain communications.

We may also use your information to present a co-branded offer with our partners or affiliates. If we collect information from you in connection with a co-branded offer, it will be clear at the point of collection who is collecting the information and whose privacy statement applies.

We collect information about you for Processing your order, Providing service to you, Retaining records of the service we provide to you for a reasonable period following termination, To provide you with the best possible service.

We will never collect Credit/debit card details.
 

Order Forms


Our website uses an order form for customers to request services which is delivered to you over secure HTTP using 256-bit encryption. We collect sensitive information which is used only for our purpose, no third party receives any type of information from us.

Contact information from the order forms is used to get in touch with the customer when necessary.

Billing information that is collected is used to bill the user for services.

Demographic data is collected at our website.
 

Sending Emails


We use emails to communicate with you, to confirm your placed orders, and to send information that you have requested. We strive to promptly reply to your messages. The information you send to us may be stored and used to improve this website and our products, or it may be reviewed and discarded.
 

Cookies


The Website uses cookies. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the Website and they are stored by your Internet browser on your computer's hard drive. Cookies can be used to recognize your Internet Protocol address, saving you time while you are on the Website.

We only use cookies for your convenience in using the Website and not for obtaining or using any other information about you (for example targeted advertising). Your browser can be set to not accept cookies, but this would restrict your use of the Website.

We collect data from the Website about use of the Website using a web analysis tool which uses cookies that are (able to be) used to generate pseudonyms for a user's profile. This means that use cookies (which may be stored on your computer after you leave the Website) can store information about your visit.
 

Links


StreamUp may provide links to third party sites. Since we do not control those websites, we encourage you to review the privacy policies of these third party sites. Any information You supply on such sites will not be within our control.
 

IP addresses


We may collect information about your IP address during register procedure for safety reasons and for system administration.
 

Security


We use security measures to protect against the loss, misuse or alteration of the information under our control. We follow generally accepted standards to protect the personal information transferred to us, both during transmission and once we receive it. We use SSL encryption to ensure your privacy. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

When you make any payment to us through the Website, you must make that payment to us using PayPal or Stripe. We do not collect any payment information from you. When submitting your payment information to PayPal or Stripe, please note that PayPal and Stripe each have their own privacy policies and that we do not accept any responsibility or liability for those privacy policies. Please check those privacy policies before you submit any personal data to PayPal or Stripe.
 

Google Analytics


We use a tool called “Google Analytics” to collect information about use of this Website, such as how often users visit the Website, what pages they visit when they do so, and what other sites they used prior to coming to this Website. Google Analytics collects only the IP address assigned to you on the date you visit this Website, rather than your name or other identifying information.

Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this Website. This cookie cannot be used by anyone but Google, Inc. The information generated by the cookie will be transmitted to and stored by Google on servers in the United States. We use the information received from Google Analytics only to improve services on this Site. We do not combine the information collected through the use of Google Analytics with personally identifiable information.

Google’s ability to use and share information collected by Google Analytics about your visits to this Website is restricted by the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this Website by disabling the Google Analytics cookie on your browser.
 

Updating Your Information


You may alter, update or deactivate your account information or opt out of receiving communications from us and our partners at any time. To change or modify your account information or contact preferences, you may visit our client area or contact us via email.
 

Contact


Questions, comments and requests regarding this Privacy and Cookies Policy are welcomed and should be addressed to support@streamuphosting.co.uk.
 
This Privacy Policy was most recently updated on 2nd October 2016.